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allsethealth
Knowledge Base
Ice Pack
FAQs
Knowledge Base
Instructional Videos
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Related FAQs
It's not working as expected.
It's too small or thin.
It's uncomfortable, hard to use, or needs instructions.
It's too hard, dense, or firm.
It's a resold or used product.
It made pain worse.
I have an issue with the fit or style.
It's defective, or does not work.
Ice pack busted in microwave, or the gel leaks after use.
It falls out.
It's too stiff after being frozen.
It cools too quickly after microwaving.
The cover is torn.
It's scratchy.
The size is incorrect based on the size chart.
It's the wrong color.
The outer material is too thick.
The edges of the ice pack heat faster than the center.
It's low quality.
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It's too small or thin.
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